Measurement of Level-of-Satisfaction of Decision Maker in Intelligent Fuzzy-Multi-criteria Decision Making Theory: A Generalised Approach
نویسندگان
چکیده
This chapter aims to delineate measurement of level-of-satisfaction during decision making under intelligent fuzzy environment. Before proceeding with the multi-criteria decisionmaking model (MCDM), we attempt to build a co-relation among decision support systems (DSS), decision theories and fuzziness of information. The so-relation shows the necessity of incorporating decision makers’ (DM) level-of-satisfaction in MCDM models. Later, the authors introduce an MCDM model incorporating different cost factor components and the said level-of-satisfaction parameter.
منابع مشابه
Measurement of Level-of-Satisfaction of Decision Maker in Intelligent Fuzzy-MCDM theory: A Generalised Approach
The earliest definitions of decision support systems (DSS) identify DSS as systems to support managerial decision makers in unstructured or semiunstructured decision situations. They are also defined as a computer-based information systems used to support decision-making activities in situations where it is not possible or not desirable to have an automated system perform the entire decision pr...
متن کاملA Novel Hybrid Fuzzy Multi-Criteria Decision-Making Model for Supplier Selection Problem (A Case Study in Advertising industry)
Choosing the proper supplier has a critical role in design of supply chain. This problem is complicated because each supplier may fulfills some of the manufacturer criteria and choosing the best supplier is a Multiple-Criteria Decision Making problem. This paper proposes a novel hybrid approach to rank suppliers in advertising industry and considers two new criteria to evaluate the suppliers in...
متن کاملA New Multi-Criteria Decision Making Based on Fuzzy- Topsis Theory
Abstract— In this paper, a new extended method of multi criteria decision making based on fuzzy-Topsis theory is introduced. fuzzy mcdm algorithm for determining the best choice among all possible choices when the data are fuzzy is also presented. Using a new index leads to procedure for choosing fuzzy ideal and negative ideal solutions directly from the fuzzy data observed alternatives.in this...
متن کاملAnalysis of Customer's Expectations and Satisfaction in the Zanjan Municipality Using Fuzzy Multi-Criteria Decision Making (FMCDM) Approach
Customer satisfaction is the most important step in the process of identifying customer expectations. Identify customer expectations ‎without referring to him and get his view, is impossible. In order to identify customer expectations, service suppliers are also using ‎statistical techniques, surveyed their customers. According to the studies, there is no appropriate framework for expectati...
متن کاملHospital leanness assessment model: A fuzzy MULTI-MOORA decision making approach
The aim of this paper is to determine the critical factors in successful implementation of a lean healthcare system in a hospital. Despite the recent developments in lean hospitals, there is a long route to traverse in order to get close to the maturity stage of the leanness. We propose an approach in which the most important leanness criteria are determined and the leanness of a given hospital...
متن کامل